that credit control
outsourced credit control services for UK businesses
that credit control provide outsourced credit control and late payment support to businesses in the UK.
that credit control provides professional, affordable outsourced credit control services to UK small and medium-sized businesses. We chase your outstanding customer invoices so you can focus on running your business, not chasing your money.
Late payments affect around 50,000 UK businesses every year, with the average SME owed over £25,000 in overdue invoices at any one time (UK Finance, 2024). Our fixed monthly retainer removes that burden — professionally, courteously, and without drama.
working with us
We appreciate that all businesses are different. The first step is to have an informal, no-obligation discussion to understand your business and your customer invoices process.
Our aim is to provide effective and affordable outsourced credit control services, chasing customer invoices and your late payments. We help reduce overdue debt and collect as many outstanding customer invoices efficiently every month.
How can outsourced credit control help your business cash flow?
cash flow
that credit control help small to medium businesses improve cash flow with a consistent customer invoice chasing service that is flexible to suit your requirements.
save costs
Outsourced credit control does not have to be complicated. that credit control follow a simple and effective process to ensure customers pay their invoices as soon as possible.
recover debt
Through a mixture of reminder emails, formal letters, and proactive telephone calls, we contact your outstanding debtors to help ensure invoices are paid when they are due.
What are the key benefits of outsourcing credit control for UK SMEs?
How does outsourcing credit control reduce business costs?
The cost of recruiting in-house credit controllers can be expensive. It also requires additional set up such as payroll, recruitment, training, and holiday cover. that credit control tailor our services to suit each business and the outstanding debt you need help to collect. Our fees are based on a simple monthly retainer.
How does outsourced credit control save time for business owners?
Using professional and friendly outsourced credit control services helps contact customers earlier for payment, and is a popular way to free up time, so that business owners can concentrate their efforts on other profitable activities, such as increasing sales and managing overall operations.
Is outsourced credit control flexible enough for my business?
Whether it is just a few hours each month or many hours every week, that credit control allocate the right amount of time and action to ensure your customer invoices are paid on time wherever possible. Our credit control services are flexible to suit you and your outstanding sales ledger.
What does a professional credit control service look like?
that credit control follow a specific, courteous and professional approach when collecting outstanding customer invoices. Through the use of emails, formal letters, and telephone calls, we help to manage your sales ledger and provide you with simple updates so you know what is happening at each stage of the process.
How does outsourced credit control reduce stress for business owners?
Many small businesses do not have the experience or time to allocate to chasing customer invoices. Outsourced credit control services reduce the stress and burden associated with overdue customer invoices. As a business owner you gain peace of mind knowing that invoices are being chased and the outstanding sales ledger is being reduced.
Getting started with outsourced credit control
contact
The first step is to contact us using our simple contact form.
discuss
We then discuss your business, customers and sales ledger.
agree
We review and agree a fixed monthly retainer for the service.
start
We plan the process with you and get started when you are ready.
about us
that credit control was established by Helena Thwaites as an independent outsourced credit control service for UK businesses who simply need help chasing customer invoices when they are owed. We aim to help reduce the stress of customer late payments and improve overall business cash flow. We provide an affordable, effective and professional service to compliment your existing business.
Do you have overdue invoices? We would like to hear from you.
Find out more about our outsourced credit control services and how we can help be of benefit to your business. Please use our simple contact form so we can discuss your requirements in more detail.